{"id":10586408,"date":"2022-10-03T17:12:08","date_gmt":"2022-10-03T15:12:08","guid":{"rendered":"https:\/\/acm.mc\/edition\/80e-formula-1-grand-prix-de-monaco\/faq\/"},"modified":"2022-10-03T17:48:01","modified_gmt":"2022-10-03T15:48:01","slug":"faq","status":"publish","type":"edition","link":"https:\/\/acm.mc\/en\/edition\/80e-formula-1-grand-prix-de-monaco\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<ul>\n<li>\n<h2>Foire aux Questions<\/h2>\n<div>Vous vous posez des questions sur les conditions de r\u00e9servation ou sur votre venue au Grand Prix de Monaco ?<\/div>\n<div>Voici les r\u00e9ponses aux principales questions que vous pouvez vous poser.<\/div>\n<div>Si vous n\u2019avez pas trouv\u00e9 la r\u00e9ponse \u00e0 votre question, nous vous invitons \u00e0 prendre contact avec nos services au 00\u00a0377 93 15 26 24 \/ <a>location@formula1monaco.com<\/a><\/div>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Foire aux Questions Vous vous posez des questions sur les conditions de r\u00e9servation ou sur votre venue au Grand Prix de Monaco ? Voici les r\u00e9ponses aux principales questions que vous pouvez vous poser. Si vous n\u2019avez pas trouv\u00e9 la r\u00e9ponse \u00e0 votre question, nous vous invitons \u00e0 prendre contact avec nos services au 00\u00a0377 [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":10585498,"menu_order":3468,"template":"","categories":[],"class_list":["post-10586408","edition","type-edition","status-publish","hentry"],"acf":{"afficher_la_page_en_grise":false,"activer_la_redirection":false,"contenu_des_pages":[{"acf_fc_layout":"bloc-contenu","contenu":"<h3>Frequently Asked Questions<\/h3>\n<div>\n<div><span lang=\"EN\">You may have some questions about the booking conditions or your visit to the Monaco Grand Prix? Please find below the answers to the questions you may have. If you have not found the answer to your question, we invite you to contact our services on 00 377 93 15 26 24 \/ <\/span><\/div>\n<div><a href=\"mailto:location@formula1monaco.com\"><span lang=\"EN-GB\">location@formula1monaco.com<\/span><\/a><\/div>\n<\/div>\n"},{"acf_fc_layout":"bloc-contenu","contenu":"<h2><span lang=\"EN-GB\">Information regarding COVID 19 and the relevant sanitary measures<\/span><\/h2>\n<p style=\"font-weight: 400;\">The Automobile Club de Monaco remains vigilant and informed of the development in the international health situation. All precautionary measures will be applied and taken to ensure a better safety for our spectators and guests. You can already book your tickets online on our website or at the Official Ticketing office (44, rue Grimaldi 98000 MONACO).<\/p>\n<p style=\"font-weight: 400;\">A refund of the ticket will be possible in the following cases only:<\/p>\n<ul>\n<li>Cancellation of the event<\/li>\n<li>If the event is held behind closed doors<\/li>\n<li>If the capacity of spectators is limited, depriving the ticketholder of his right to attend the event.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">No refund will be issued for any other reason, even in the case of medical inability to attend the event, or impossibility to travel due to closed borders.<\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We advise our Clients to contact their insurers to arrange a cancellation insurance coverage (see our General Terms&amp;Conditions).<\/span><\/p>\n"},{"acf_fc_layout":"bloc-accordeons","titre_module":"Information about ticket or package purchase","fermer_le_premier":false,"accordeons":[{"titre_accordeon":"Where can I buy my tickets for the F1 Grand Prix de Monaco?","contenu_accordeon":"<p>A &#8211; From our official website: <a href=\"http:\/\/www.formula1monaco.com\/\">formula1monaco.com<\/a><\/p>\n<p>B &#8211; By writing to us :<\/p>\n<ul>\n<li>email : <a href=\"mailto:location@formula1monaco.com\">location@formula1monaco.com<\/a><\/li>\n<li>postal address: Automobile Club de Monaco, 23 Boulevard Albert 1er, 98000 Monaco<\/li>\n<\/ul>\n<p>C &#8211; Onsite at the ACM Ticketing office at 44, rue Grimaldi, 98000 Monaco.<\/p>\n<p><span style=\"font-weight: 400;\">D &#8211; At the various selling points around the circuit during the days of the Grand Prix (see map of circuit).<\/span><\/p>\n"},{"titre_accordeon":"How shall I receive my ticket?","contenu_accordeon":"<p style=\"font-weight: 400;\">You can choose between 2 forms of ticket when you place your order on our website only:<\/p>\n<ul>\n<li>A physical ticket, that you\u2019ll receive by secured courier at the address mentioned in your client\u2019s account if you select the shipping cost in your basket<\/li>\n<li>On presentation of your ID card at the main ACM Ticketing Office, 44 Rue Grimaldi, 98000 MONACO, before or during the event.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong><em>We invite you to check if any message in relation with your orders are not directed into your spam box.<\/em><\/strong><\/p>\n"},{"titre_accordeon":"Can I change my ticket?","contenu_accordeon":"<p style=\"font-weight: 400;\">Your ticket can no longer be modified once you have reserved and paid for it.<\/p>\n<p style=\"font-weight: 400;\">However, if you wish to exchange your ticket for an alternative in a superior or equal category you can either:<\/p>\n<ul>\n<li>Contact us by email: <a href=\"mailto:location@formula1monaco.com\">location@formula1monaco.com<\/a>:<\/li>\n<li>Go in person to the main ACM Ticketing office at 44, rue Grimaldi in order to make the required change, subject to availability.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The modification of the ticket for an equal or superior category is not binding, it is subject to availability.<\/span><\/p>\n"},{"titre_accordeon":"What are the advantages of buying a 2- or 3-day package for the F1 Grand Prix de Monaco?","contenu_accordeon":"<p style=\"font-weight: 400;\">The 2-day (Saturday and Sunday) and 3-day (Thursday, Saturday and Sunday) packages allow you to benefit from a 10% reduction on the daily rate, regardless of the Tribune you have chosen (<em>this offer does not apply to standing zones e.g. Z1 and the Rock<\/em>)<\/p>\n<p style=\"font-weight: 400;\">This discount is also applied on the GOLD* packages.<\/p>\n<p style=\"font-weight: 400;\">*The GOLD section has privileged assigned seating in the best tribunes offering an unrivalled experience.<\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Seats in the <strong>GOLD<\/strong> section are situated on the highest rows of Tribune <strong>K<\/strong> (K1\/K2\/K3\/K6) and <strong>L<\/strong>, the four lowest rows at the bottom of Tribune <strong>B<\/strong> and one section to the of Tribune <strong>V<\/strong>.<\/span><\/p>\n"},{"titre_accordeon":"How do I buy a 2- or 3-day package for the F1 Grand Prix de Monaco on the website?","contenu_accordeon":"<div><span lang=\"EN-GB\">Select your seats in your chosen tribune and select \u201cfull price\u201d for each day.\u00a0 Your basket will automatically recalculate applying the 10% discount.<\/span><\/div>\n"},{"titre_accordeon":"How do I purchase a \u2018BELVEDERE\u2019 Package ?","contenu_accordeon":"<p><a href=\"https:\/\/acm.mc\/en\/edition\/80e-formula-1-grand-prix-de-monaco\/packs-hospitality\/belvedere\/\" target=\"_blank\" rel=\"noopener\">See the offer<\/a><\/p>\n<p style=\"font-weight: 400;\">If you want to buy VIP tickets in the BELVEDERE contact us by email at <a href=\"mailto:location@formula1monaco.com\">location@formula1monaco.com<\/a><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">This VIP package cannot be purchased on a daily basis (except on Friday).<\/span><\/p>\n"},{"titre_accordeon":"How do I buy hospitality package for the \u2018LOGES VIP\u2019?","contenu_accordeon":"<p><a href=\"https:\/\/acm.mc\/en\/edition\/80e-formula-1-grand-prix-de-monaco\/packs-hospitality\/loges-vip\/\" target=\"_blank\" rel=\"noopener\">See the offer<\/a><\/p>\n<p style=\"font-weight: 400;\">If you want to buy tickets for the <strong>LOGES VIP<\/strong> please contact us by email at: <a href=\"mailto:hospitalite@acm.mc\">hospitalite@acm.mc<\/a><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">This VIP package cannot be purchased on a daily basis.<\/span><\/p>\n"},{"titre_accordeon":"Are there reduced rates for children?","contenu_accordeon":"<p style=\"font-weight: 400;\">Children up to 5 years of age do not need a ticket to enter tribunes, but must sit on the knees of the accompanying adult. However, young children are always discouraged from attending the circuit.<\/p>\n<p style=\"font-weight: 400;\">Children between the ages of 6 and 15 pay 50% of the full price ticket for Friday, Saturday or Sunday and benefit from a free ticket on Thursdays.<\/p>\n<p style=\"font-weight: 400;\">These rates to not apply to the <strong>GOLD, SILVER<\/strong> and <strong>BELVEDERE<\/strong> Packages.<\/p>\n<p style=\"font-weight: 400;\"><u style=\"font-weight: 400;\">Children under 15 must to be accompanied by an adult and should have ID.<\/u><\/p>\n"}]},{"acf_fc_layout":"bloc-accordeons","titre_module":"Access for people with reduces mobility","fermer_le_premier":false,"accordeons":[{"titre_accordeon":"Is there specific seating for those with reduced mobility?","contenu_accordeon":"<p style=\"font-weight: 400;\">The Automobile Club de Monaco has set aside 2 platforms:<\/p>\n<ul>\n<li>An area on the Rock, overlooking the port for all persons needing wheelchair access. The <strong>Association Mon\u00e9gasque des Handicap\u00e9s Moteurs<\/strong> is in charge of this area.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">For all people in wheelchairs who would like to request a seat, please contact the Association directly.\u00a0You can reach them by phone at + 377 93 50 71 00 every afternoon between 14h00 and 18h00.\u00a0Fax : +377 93 25 17 80<br \/>\nMailing address: 9 Rue Princess Marie de Lorraine, 98000 Monaco.<\/p>\n<ul>\n<li>A disabled area for people with a reduced mobility in the Princesse Stephanie garden, located in the Condamine. This area has a view on the Nogh\u00e8s bend and an access from rue Saige.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All requests for this area must be sent by e-mail to <\/span><span style=\"font-weight: 400;\"><a href=\"mailto:location@formula1monaco.com\">location@formula1monaco.com<\/a><\/span><span style=\"font-weight: 400;\">, or to the ACM tickets office located 44 Rue Grimaldi 98000 MONACO.<\/span><\/p>\n"}]},{"acf_fc_layout":"bloc-accordeons","titre_module":"Come to the Grand Prix de Monaco","fermer_le_premier":false,"accordeons":[{"titre_accordeon":"How do I get to Monaco?","contenu_accordeon":"<p style=\"font-weight: 400;\">We highly recommend that you take public transport to get to Monaco, trains or buses.\u00a0 The tribunes are easily accessible from the exits of the train station.<\/p>\n<p style=\"font-weight: 400;\">If you decide to come by car, you can reserve your parking space in advance via Monaco Parkings.<\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Email: <\/span><span style=\"font-weight: 400;\"><a href=\"mailto:spp@gouv.mv\">spp@gouv.mv<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n"},{"titre_accordeon":"Which objects are not allowed in the Tribunes?","contenu_accordeon":"<ol>\n<li>Glass bottles and cans,<\/li>\n<li>Pets,<\/li>\n<li>Any bulky items such as: suitcases*, pushchairs, bikes, scooters, helmets, camera tripods, etc.\u2026<\/li>\n<li>Any object that can cause harm to another spectator: firearms, knives or blades and generally any blunt object that can be used to cut whether metal or otherwise.<\/li>\n<\/ol>\n<p><strong><em><u>*It is strongly recommended that you do not bring luggage to the Grand Prix as there are no lockers or left luggage facilities.<\/u><\/em><\/strong><\/p>\n"},{"titre_accordeon":"Which services and amenities are close to the circuit?","contenu_accordeon":"<p style=\"font-weight: 400;\">The circuit is situated in the centre of town, therefore within close proximity to all the shops, restaurants, cafes, etc\u2026<\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On the map of the circuit you will note that all of the amenities are easily accessible from each of the Tribunes (Public WC, Emergency services, Drinks and Snack bars, etc\u2026.).<\/span><\/p>\n"}]}],"icone_quick_link":"<i class=\"far fa-question-circle\" aria-hidden=\"true\"><\/i>"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Automobile Club de Monaco<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acm.mc\/en\/edition\/80e-formula-1-grand-prix-de-monaco\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Automobile Club de Monaco\" \/>\n<meta property=\"og:description\" content=\"Foire aux Questions Vous vous posez des questions sur les conditions de r\u00e9servation ou sur votre venue au Grand Prix de Monaco ? 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