postal address: Automobile Club de Monaco, 23 Boulevard Albert 1er, 98000 Monaco<\/li>\n<\/ul>\nOnsite at the ACM Ticketing office at 44, rue Grimaldi, 98000 Monaco.<\/span><\/p>\n"},{"titre_accordeon":"How shall I receive my ticket?","contenu_accordeon":"You can choose between 2 forms of ticket when you place your order on our website only:<\/p>\n
A physical ticket, that you will receive:<\/p>\n
\n- By secured courier at the address mentioned in your client\u2019s account if you select the shipping cost in your basket<\/li>\n
- On presentation of your ID card at the main ACM Ticketing Office, 44 Rue Grimaldi, 98000 MONACO, before or during the event.<\/li>\n<\/ul>\n
An e-ticket with a QR code will be available in your personal space on the website, at a further date before the event. You will be informed by e-mail when the e-ticket is sent to your account.<\/p>\n
We invite you to check if any message in relation with your orders are not directed into your spam box.<\/em><\/strong><\/p>\n"},{"titre_accordeon":"Can I cancel my order and get a refund?","contenu_accordeon":"Apart from the legal right of withdrawal inherent to online sales (see our T&Cs), a refund of the ticket will be possible in the following cases only:<\/p>\n
\n- Cancellation of the event<\/li>\n
- If the event is held behind closed doors<\/li>\n
- If the capacity of spectators is limited, depriving the ticketholder of his right to attend the event.<\/li>\n<\/ul>\n
No refund will be issued for any other reason, even in the case of medical inability to attend the event, or impossibility to travel due to closed borders.<\/p>\n
We advise our Clients to contact their insurers to arrange a cancellation insurance coverage (see our General Terms&Conditions).<\/span><\/p>\n"},{"titre_accordeon":"Can I change my ticket?","contenu_accordeon":"Your ticket can no longer be modified once you have reserved and paid for it.<\/span><\/div>\n"},{"titre_accordeon":"What are the advantages of buying a 2-day package for the Monaco E-Prix?","contenu_accordeon":"The 2-day (Saturday and Sunday) packages allow you to benefit from a discount on the daily rate, regardless of the grandstand you have chosen.<\/span><\/div>\n"},{"titre_accordeon":"How do I buy a 2-day package for the Monaco E-Prix on the website?","contenu_accordeon":"\n- Select directly the tab \u201c2-day package\u201d. The corresponding days will appear (Saturday and Sunday).<\/li>\n
- Click into one day.<\/li>\n
- Choose a grandstand and confirm.<\/li>\n
- Select the price (full price for the adult and free ticket for children under 16 years of age) and confirm.<\/li>\n
- Repeat the same process for the other day. If the same seats are available for the other day, an information window will propose to add them automatically to your order.<\/li>\n
- A discount will be automatically applied to all the tickets in your cart once the booking is completed.<\/li>\n<\/ol>\n"},{"titre_accordeon":"Are there reduced rates for children?","contenu_accordeon":"
Children under the age of 16 years can attend the Monaco E-Prix free of charge.<\/p>\n
However, young children are always discouraged from attending the circuit.<\/p>\n
Children 15 years and under must to be accompanied by an adult and should bring with ID with proof of their age.<\/u><\/p>\n"}]},{"acf_fc_layout":"bloc-contenu","contenu":"